Return Window
Return or refund requests should be raised as soon as possible from the customer order section or support channel.
Support
Returns & Refunds
A practical return and refund policy for ecommerce orders and support requests.
Eligibility
Unused products in original packaging may be eligible. Installed, damaged, altered, or mishandled products may be rejected.
Inspection
Approved returns may require product inspection before refund, replacement, or store credit decision.
Refund Mode
Refunds are processed through the original payment mode or an approved alternative after request approval.
Non-returnable Cases
Custom orders, clearance products, wrong installation, missing accessories, and physical damage may not qualify.